Cancellation Policy

24 hours notice required for cancellations/changes.

Please send an SMS (reply to confirmation Text), reply to your confirmation email or give us a call on 03 9813 2554 if you need to reschedule or change your appointment 24 hours in advance to avoid a cancellation charge.

A cancellation/no-show fee of 50% will be charged, prepaid appointments will be forfeited. NO exceptions.

Treatment packs purchased are valid for 12months from date of purchase.